Your satisfaction is important to us! We have a 14 day return policy for most items (see exceptions below) counting from when the item was received. Items must be returned in the same condition they were received, so do not remove any tags or alter the item in any way.
We hope that you will love your purchase, but if you change your mind after receiving it you may return it within 14 days of receipt. This means that a return must be initiated and the package must be put in the mail for return within 14 days. You will be responsible for the return shipping costs. Any original shipping costs paid will not be refunded.
Please send us a message if you need to return an item so we can give you return approval and provide you with the return address. We recommend acquiring proof of mailing to avoid any "item not received" issues. Once your return has been received and inspected you will be refunded via the same method that you used to pay.
THE FOLLOWING ITEMS CAN NOT BE RETURNED:
•Any item that has had tags removed, has been used/worn, is not in the condition it was received, or is no longer in re-sellable condition due to destroyed packaging, etc.
Yes! International shippings costs vary. Please contact us for a shipping quote. Note that additional exchange fee may apply if your currency is other than US dollars. You will be responsible for any and all import taxes, fees or duties due upon import.
Customs duty is calculated as a percentage of the customs value of the goods:
The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.
Most items will arrive to you within 1-5 business days! Some items will take longer to arrive, in which case it will be noted on the product information page. If you need an item faster, contact us and we will arrange faster shipping if possible, though there may be an additional charge.